Delivery
Last updated 13 November 2026
Only twenty-two VOYE LONDON garments are made each year. Once you have requested entry to the register, we will contact you personally when a garment becomes available. Every garment is finished by hand in London, and delivery, from the atelier to your door, is included in its price.
Finalising your garment
Once your order is confirmed, please allow two to three weeks for your garment to be finalised and perfected before it leaves the atelier. When we confirm your order, we will give you an expected dispatch date, and we will write to you should anything change.
Delivery within the United Kingdom
Your garment is dispatched on a tracked, fully insured service that requires a signature on delivery. Delivery normally takes a few working days from dispatch, and you will receive tracking details by email once your garment leaves the atelier.
Unless we agree a different date with you, we will deliver your garment within 30 days of confirming your order. If we cannot, we will tell you as soon as we know, and you may choose to cancel your order for a full refund.
Delivery outside the United Kingdom
We currently deliver within the United Kingdom only. For delivery elsewhere, please write to admin@voyelondon.com before placing an order. Where we are able to deliver abroad, we will confirm the arrangements, and any import duties or local taxes payable on arrival, before you order.
Presentation
Each garment arrives in VOYE LONDON packaging. We ask that you keep it, as it should accompany the garment in the unlikely event of a return.
On arrival
The garment becomes your responsibility once it has been delivered to the address you gave us, or to someone you nominate to receive it. If the parcel appears damaged on arrival, or anything is not as it should be, please contact us at admin@voyelondon.com as soon as possible. This does not affect your legal rights.
Please make sure your delivery address is complete and correct. If a delivery cannot be completed, you will be left instructions for rearranging it. If the garment is returned to us undelivered, we will contact you to arrange redelivery.